Otto Terms of Use

1. Who We Are

The App is provided by Greenflag Tech, Inc., 1401 21st Street #4114, Sacramento, CA 95811, United States. Support: support@trygreenflag.com. Privacy: privacy@trygreenflag.com. Legal notices: legal@trygreenflag.com.

2. Eligibility

You must be at least 18 years old to use Otto. A parent or guardian cannot consent to use by someone under 18. You may not use Otto if you are located in a country subject to a comprehensive U.S. Government embargo or are on a U.S. Government list of prohibited or restricted parties.

Otto has no accounts. Your settings and sessions live on your iPhone. The number of smart sessions you have left during the free week, and how much Otto Intelligence you use, are kept on our servers, tied to your Apple purchase information rather than to your name.

3. What Otto Does

Otto is an autonomous camera. On your iPhone, it analyzes the scene, chooses photographic settings, may take photos automatically when it judges the moment is right, marks the photos it considers best as highlights, and applies finishing adjustments to those (and, depending on “Auto edit” in Settings, to the other photos too). Photos stay in the App until you save them to your Photos library, unless you turn on “Auto save” in Settings, which saves them when a session ends. It talks you through the shot in short lines on screen and, in voice mode, out loud.

Otto’s judgments are automatic and can be wrong. It may take a photo you did not want, miss one you did, mark different highlights than you would (or none), or finish a photo in a way you dislike. Review your results, save the photos you want while they are kept, and use the shutter button whenever a moment matters to you. Otto is not a safety, security, surveillance, evidentiary, medical, or professional imaging tool, and you should not rely on it for those purposes.

4. License and Restrictions

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on Apple-branded devices that you own or control, for your personal, non-commercial use, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions.

You may not, and may not help anyone else to: copy, modify, distribute, sell, rent, lease, or sublicense the App; reverse engineer, decompile, or disassemble it, or try to extract its source code, models, or data, except where the law expressly allows despite this restriction; access or use our services other than through the App as we provide it; circumvent, disable, or interfere with the subscription access controls, smart session allowances, fair use limits, purchase verification, or security features; use the App or its outputs to build a competing product or to train machine-learning models; or remove any proprietary notices.

5. Otto Subscriptions

Taking and editing photos with Otto requires an active Apple-verified subscription, an eligible free week, or a confirmed Apple billing grace period. Otto has Monthly and Yearly payment options for the same product. There is no permanent free plan. Your price, billing period and any introductory offer, with the free week’s smart sessions where it applies, are shown before you confirm in Apple’s purchase sheet.

Both payment options include optional Otto Intelligence and voice mode for nearly everything you shoot, with no monthly count of smart sessions, subject to the fair use described in “Smart Sessions and Optional Cloud Assistance” below. When Otto works on the iPhone alone, active subscribers can keep taking, choosing and editing photos with Otto, including offline. Photograph quality never changes for monetization. A smart session is one run of Otto with Otto Intelligence, from Start to Stop; “Smart Sessions and Optional Cloud Assistance” below explains counting.

• Payment and renewal. Payment is charged to your Apple Account when you confirm, except during an eligible free week. Subscriptions renew automatically unless canceled at least 24 hours before the current period ends, at the price Apple shows. Apple manages payment, renewal and refunds.
• Free week. Eligible Yearly subscribers receive a seven-day introductory free week under Apple’s subscription-group eligibility rules. Monthly has no free week. Yearly is charged automatically when the week ends unless canceled at least 24 hours beforehand. The free week includes a smaller smart-session allowance, currently 30, 12 or 9 by regional price tier; unused ones end with the free week. Once the paid subscription begins, there is no monthly count, under the fair use below. Reinstalling does not create another introductory offer.
• Canceling and changing plans. Manage or cancel in iPhone Settings under your Apple Account, or through Manage subscription in Otto. Access continues through the verified end of the current period. Monthly and Yearly have equal service levels; different-duration changes take effect at renewal, as Apple confirms. Deleting Otto does not cancel a subscription.
• Billing issues and offline access. Apple may confirm up to three days of grace for an unsuccessful paid-to-paid renewal. Otto does not add its own extension. Offline access lasts only through the last verified subscription or confirmed grace deadline. Billing retry alone does not extend access. Purchase or renewal verification may require an internet connection.
• After access ends. New photography and editing stop. Existing sessions and photos remain available to view, save, share and delete. Your settings, memory inspection/deletion, privacy controls, support, purchase restoration and billing remain accessible. Automatic photo cleanup pauses while access is inactive or unresolved. On resubscription, existing photos receive a fresh interval under your retention setting before automatic cleanup resumes. Highlights and photos you edited stay until you delete them. Unlimited retention remains unlimited. Otto cannot preserve files you delete or data lost when you erase or uninstall the App without a backup.
• Restoring. Subscriptions are tied to your Apple Account. Use Restore purchase on a new device or after reinstalling. Restoration verifies current access and does not refill the free week’s smart sessions.
• Family Sharing. Otto subscriptions are not currently available through Family Sharing.
• Changes. We may change prices, features or allowances for future billing periods. Apple notifies you of price increases and requests agreement where required. If we discontinue a subscription, your existing paid period remains honored or Apple provides any refund required by applicable law. Your statutory rights remain unaffected.

6. Autonomous Capture

The App takes photos on its own only while Otto is on. Otto is off whenever the camera opens. When you tap Start, you authorize the App to take photos without you pressing a shutter until you tap Stop or Otto stops on its own (for example, after a while with nothing to photograph, when your iPhone is put down or covered, or when you leave the App). The App never takes photos on its own while Otto is off, in the background, or when the camera is closed. Photos you take yourself, with the on-screen shutter or your iPhone’s buttons, are taken only when you press them.

7. Voice Mode and Third-Party AI

Eligibility and permission. Voice mode is optional, and like the rest of the App it is only for people 18 and older (Section 2). It starts each time you tap Start unless you turn off “Start voice with Otto” in Settings, and you can stop it from the camera at any time. Voice mode runs on Otto Intelligence, so it is available only while Otto Intelligence is on, and the “Make Otto smarter” screen tells you that what you say in voice mode goes to Google. By keeping “Start voice with Otto” on or turning voice mode on, you authorize the App to send a short text description of what the camera sees, the name you asked Otto to call you if you gave one, and, if you allow the microphone in iOS, your voice to Google’s Gemini service while voice mode is on, as described in the Privacy Policy. Without the microphone, voice mode only speaks. You can turn the microphone off for Otto in the iOS Settings app at any time.

How it works. Voice mode is available only while Otto is on. It starts automatically each time you tap Start while “Start voice with Otto” is on (the default), or when you tap the voice button. The App does not listen when voice mode is off. Voice mode ends when you tap the voice button again, when Otto stops, when you leave the camera screen, or when you switch to another app, and it can end on its own after a period of silence, when the free week’s smart sessions run out, when Otto works on the iPhone for a while under fair use, when Otto Intelligence is paused (below), or when the connection drops. Voice mode needs an internet connection, is subject to the smart sessions and fair use described below, which we may change, and may be unavailable at times. On-screen guidance works without it.

What Otto remembers. If you keep “Let Otto remember” on (Settings, Memory), you authorize the App to keep short notes on your iPhone about the people, pets and places you tell Otto about and how you like to shoot and edit, and, while Otto Intelligence is on, to send those notes and what you ask Otto to remember to Google’s Gemini service, as described in the Privacy Policy. Tell Otto about other people only what they would be comfortable with you sharing, such as the name you call them and how they like to be photographed, and never anything sensitive about them. Otto may decline to keep a note without saying why. Notes are written automatically and can be inaccurate; you can read, correct and delete them at any time.

Voice recordings you share. If you turn on “Share voice recordings” (off unless you do), you authorize us to keep the sound of what you say to Otto in voice mode and your conversations with Otto for 30 days, and to have Greenflag Tech’s team review them to fix problems and improve Otto and its AI, as described in the Privacy Policy. They are never used to train any AI model. Turn it off at any time in Settings to stop sharing and delete what was kept. Do not turn it on for others, and let people near you know when Otto may hear them.

AI-generated replies. Otto’s on-screen directions while Otto is on, and its spoken and written replies in voice mode, are generated automatically by an artificial intelligence model provided by Google. They can be inaccurate, incomplete, or inappropriate, and they are not professional, safety, or other advice. Do not rely on them for decisions that matter, and use your own judgment. Otto is an AI, and it says so when you ask.

What Otto talks about. Otto’s conversation stays focused on your photos. It may chat with you for a moment, but it does not search the internet or know current events, write code, emails or other long texts, do homework, or give medical, legal, financial, mental health or other professional advice; it says so kindly and steers back to the shot. If you say something that suggests you may be in danger, Otto encourages you to reach someone you trust or your local emergency number. Otto is not a crisis, emergency or support service. Otto’s talking features, voice mode and Otto Intelligence, are for adults: if you tell Otto you are under 18, Otto Intelligence ends for that run and Otto keeps working on your iPhone alone. Otto never guesses your age from your voice or how you look.

Private mode. When you ask Otto to stop looking, when a photo is just for you, or when Otto judges that a scene should stay private, Otto switches to private mode: it keeps talking with you and working the camera, but sends no camera images or photos to Google until you let it see again, as described in the Privacy Policy. Private mode depends on automatic checks that can miss things; if a photo must stay private, tell Otto first or turn off Otto Intelligence.

Google’s rules. When you use voice mode or Otto Intelligence, you agree not to use it in violation of Google’s Generative AI Prohibited Use Policy (policies.google.com/terms/generative-ai/use-policy), and not to try to make it produce harmful, illegal, or abusive content or bypass its safeguards. We may limit, pause or end voice mode and Otto Intelligence for anyone who misuses them, including automatically for a period after repeated requests Otto declines, as described below.

Requests Otto declines, and automatic pauses. Otto may decline a request, hold the camera, or keep the camera private (Section 10). Some declined requests count toward an automatic pause: when, in your own words, you ask Otto for sexual or intimate photos of another person who is not taking part, for photos of someone in secret or of people in a bathroom, locker room or changing room, to follow or track someone, or to mock or rate someone’s body, or when you keep insisting after Otto declines or try to talk Otto out of its rules. A separate automatic check confirms the kind of request, and we then keep a record of that kind only, never your words, images or audio. Several such records in one day pause Otto Intelligence and voice mode for 24 hours; repeated pauses within a week lead to a 7-day pause, and repeated 7-day pauses within a month to a 30-day pause. A single request for anything sexual involving a minor starts a pause at once. Each record expires after 30 days. Records are kept even if you use “Delete all Otto data”, so deleting data does not end a pause. Help with photos of yourself or of a partner who is there and taking part, including private ones, a risky shot Otto will not help with, a request Otto simply cannot do, a scene Otto’s automatic checks keep private, anything Google’s safety systems block, and a single misunderstanding never count: only requests Otto declines after your own words do. During a pause, Otto keeps working on your iPhone alone, uses none of your smart sessions, and shows when Otto Intelligence will be back. We may change how requests are counted and how long pauses last.

8. Your Photos

You own the photos you take with Otto. We claim no rights in them, and because they are processed and stored on your iPhone, we do not receive them.

You are responsible for what you photograph and how you use and share the results. That includes getting any consent the law requires from people you photograph or record, respecting privacy, publicity, and property rights, and following laws and venue rules about photography and audio recording. Do not use Otto to photograph or record anyone in violation of their rights or where photography is prohibited.

While subscription access is active, Otto keeps photos that are not highlights for the period you choose in Settings (or until you delete them, if you choose Unlimited). Automatic cleanup pauses while access is inactive or unresolved, and pre-existing photos receive a fresh configured interval when you resubscribe. Photo storage is local, and data on your iPhone can be lost if you delete the App, use “Delete all Otto data,” or your device fails. Save and back up the photos you want to keep.

9. Finishing Adjustments and Generative Features

By default, Otto applies traditional photographic adjustments, such as exposure, color, white balance, straightening, cropping, noise reduction, and sharpening. It does not add, remove, or create content in your photos. If we offer a feature that materially changes what was captured, it will be off by default and require your explicit opt-in, and you are responsible for any disclosure that the law or a platform requires when you share the result.

10. Acceptable Use

You agree not to use the App, or ask Otto to help you:

• to take or make sexual images of anyone without their consent, or anything sexual involving a minor;
• for voyeurism, including upskirt and downblouse photos, or to capture anyone’s intimate parts or intimate moments in secret;
• to photograph or record people in bathrooms, locker rooms, changing rooms or other places where they have a reasonable expectation of privacy, without their consent;
• to create, share or threaten to share intimate images of anyone without their consent;
• to track, follow, stalk or secretly surveil anyone;
• to harass, bully or threaten anyone, or to mock or rate people’s bodies or looks;
• for dares or stunts that risk injury to you or anyone else;
• to get around, disable or test Otto’s safeguards, including by trying to talk Otto out of its rules; or
• unlawfully or to harm anyone.

You also agree not to: interfere with or overload our services, or probe, scan, or test their security; access our services by automated means or other than through the App; misrepresent Otto’s output as unaltered where an alteration is material and disclosure is required; or use the App in any way that violates these Terms.

Otto may decline any request, hold the camera (for a while Otto does not zoom, focus or take photos on its own; your shutter still works), or keep the camera private (it stops sending camera images and photos to Google), and it may pause Otto Intelligence and voice mode as described in Section 7. These safeguards are automatic and can be wrong in either direction. A decline on its own is not a finding that you broke these Terms, and the safeguards do not change your responsibility for what you photograph (Section 8).

11. Third-Party Services

The App relies on services provided by Apple (including the App Store and on-device frameworks) and Google (including Firebase, Google Cloud, and, for voice mode, the Gemini service), as described in the Privacy Policy. Your use of those services may also be subject to their own terms. We are not responsible for third-party services or for content or websites that we do not control.

12. Intellectual Property and Feedback

The App, including its software, design, photographic decision logic, models, text, and graphics, and the Otto, Otto Camera, and Greenflag names and logos, are owned by Greenflag Tech or its licensors and protected by intellectual property laws. These Terms do not grant you any rights in them except the license in Section 4. Open-source components included in the App are licensed under their own terms, which are listed in the App’s Settings under Acknowledgements.

If you send us ideas, suggestions, or other feedback, you allow us to use them for any purpose without obligation to you.

13. Updates and Availability

We may update, change, or remove features of the App at any time, and some updates may be required to keep using the App or certain features. The App needs a compatible iPhone and iOS version, and some features, such as voice mode, need an internet connection, for which your carrier’s data charges may apply. Pre-release versions, such as TestFlight builds, may be incomplete or less reliable and are provided for testing only. These versions may send technical diagnostics to help us understand and fix problems, as described in the Privacy Policy.

14. Disclaimers

To the maximum extent permitted by law, the App is provided “as is” and “as available,” and we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the App will capture any particular moment, select the photo you prefer, produce accurate voice replies, be uninterrupted, secure, or error-free, keep any photo or data, or be available in every country, language, or device.

15. Limitation of Liability

To the maximum extent permitted by law, Greenflag Tech and its officers, directors, employees, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of photos, data, opportunities, goodwill, or profits, arising from or related to the App or these Terms, even if advised of the possibility. Our total liability for all claims relating to the App or these Terms will not exceed the greater of the amount you paid for Otto in the 12 months before the event giving rise to the claim or USD 50.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud, or, where applicable law provides, for gross negligence or intentional misconduct. Some jurisdictions do not allow certain disclaimers or limitations, so some of Sections 14 and 15 may not apply to you. If you are a consumer, you also keep the rights that consumer protection law gives you, and nothing in these Terms affects them.

16. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Greenflag Tech and its officers, directors, employees, and agents from third-party claims, damages, and expenses (including reasonable attorneys’ fees) arising from your photos or recordings, your use of the App in violation of these Terms or the law, or your violation of anyone’s rights.

17. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 18. For disputes not subject to arbitration, the state and federal courts located in Sacramento County, California have exclusive jurisdiction, and you and we consent to that venue. If you live outside the United States, you also keep the protection of the mandatory laws of your country of residence, and you may bring claims in your local courts where those laws allow.

18. Dispute Resolution and Arbitration (United States)

Informal resolution first. Before starting arbitration or a lawsuit, the party with the dispute must send the other a written notice describing it and the relief sought. Send notices to legal@trygreenflag.com and to the mailing address in Section 1. We will send notices to the email address you have used to contact us, if any. Both parties will try in good faith to resolve the dispute for 60 days after the notice is received, and deadlines to file are paused during that time.

Agreement to arbitrate. If you live in the United States, you and Greenflag Tech agree that any dispute arising out of or relating to the App or these Terms will be resolved by final and binding individual arbitration, rather than in court, except that (a) either party may bring an individual claim in small claims court, and (b) either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property rights.

Rules and costs. The American Arbitration Association (“AAA”) will administer the arbitration under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as modified by this Section. The arbitrator decides all issues, except that a court decides the scope, validity, and enforceability of this Section and of the class action waiver. The arbitration will take place by video conference, by written submissions, or in the county where you live. For claims under USD 10,000, we will pay the AAA filing, administration, and arbitrator fees, unless the arbitrator finds the claim frivolous. The arbitrator may award the same individual relief a court could.

Class action and jury waiver. You and Greenflag Tech each waive the right to a jury trial and the right to bring or participate in a class action, class arbitration, or representative proceeding. Claims may be brought only on an individual basis. If this class action waiver is found unenforceable for a particular claim or request for relief, that claim or request will be decided by a court, after any individual arbitration is complete, and not in arbitration.

Opt-out. You may opt out of this arbitration agreement by emailing legal@trygreenflag.com within 30 days after you first use the App, with your name, the email address you use, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these Terms.

Changes. If we materially change this Section, the change will not apply to a dispute that you notified us of before the change.

19. Termination

You may stop using the App at any time by deleting it; cancel Otto separately through Apple. We may suspend or end your license if you materially violate these Terms, if the law requires it, or if we discontinue the App. Sections 8, 12, and 14 through 21 survive termination.

20. Changes to These Terms

We may update these Terms. We will post the current version at ottocam.ai/terms with its “Last updated” date and, for material changes, notify you in the App or on the website before the change takes effect. If you keep using the App after a change takes effect, the updated Terms apply to you. If you do not agree, stop using the App and cancel any subscription.

21. General

• Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the App.
• Severability and waiver. If a provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or a successor.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Electronic communications. You agree that notices and communications we provide electronically, including in the App, on our website, or by email, satisfy any legal requirement that they be in writing.
• Language. These Terms are written in English. If we provide a translation, the English version controls to the extent the law allows.
• Export and sanctions. You will comply with all applicable U.S. export control and sanctions laws.
• California users. Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

22. Apple App Store Terms

If you got the App from the Apple App Store:

• These Terms are between you and Greenflag Tech only, not Apple. Greenflag Tech, not Apple, is solely responsible for the App and its content.
• Your license is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions.
• Apple has no obligation to provide any maintenance or support services for the App.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Greenflag Tech’s responsibility, to the extent not disclaimed in these Terms.
• Apple is not responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws.
• If a third party claims that the App or your possession and use of it infringes that third party’s intellectual property rights, Greenflag Tech, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Questions, complaints, or claims about the App go to Greenflag Tech at the contact details in Section 1.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.

23. Contact

Greenflag Tech, Inc., 1401 21st Street #4114, Sacramento, CA 95811, United States. support@trygreenflag.com.

Smart Sessions and Optional Cloud Assistance

Where available, Otto Intelligence plans and guides your photos while Otto is on. It is off until you turn it on: the App first explains, on its “Make Otto smarter” screen, what goes to Google while Otto is on, and sends nothing until you tap “Turn on Otto Intelligence”. You can turn Otto Intelligence on or off at any time in Settings. It requires an internet connection and service eligibility, and during the free week, smart sessions left. Voice mode uses Otto Intelligence and needs the microphone to hear you. See our Privacy Policy for the information shared with Google and its retention. Cloud suggestions may be unavailable or incorrect. While subscription access is active, Otto continues to take and finish photographs locally when cloud assistance is unavailable, when Otto works on the iPhone for a while under fair use, or when the free week’s smart sessions run out.

Fair use of Otto Intelligence. With an active Monthly or Yearly subscription there is no monthly count of smart sessions. To keep Otto Intelligence available and stable for everyone, Otto may use the iPhone’s own intelligence for a while after very heavy use of Otto Intelligence in one day (until local midnight) or in one week (until the following Monday), during periods of unusually high demand, or after many requests in a row. We set these levels, they may differ by regional price tier, and we may change them. Otto tells you when this happens; photography, editing and your sessions continue as usual. During the free week, the smart sessions it includes (currently 30 in most countries and regions, 12 or 9 in certain regional price tiers) are counted as described below.

What a smart session is. A smart session is one run of Otto with Otto Intelligence, from Start to Stop. A run uses a smart session when it gives you something (at least one highlight, at least three photos kept, or a conversation in which you spoke to Otto at least twice and Otto answered) or when it uses real resources (Otto was on for more than two minutes, or the run used Otto Intelligence heavily). Any other run, such as a quick start and stop that gives you nothing, does not count, for up to three such runs a day; after that, every run counts. To decide, at the end of a run the App sends us a few counts about it (how many photos Otto kept and how many highlights, how many times you spoke, and how long Otto was on), never its content; where those counts and what our servers observed differ, the run counts. How much Otto Intelligence a run gets, such as how long it can stay on and how much Otto explains, may adapt to how many smart sessions you have left and how often you use Otto; a run sized this way uses exactly one smart session. After the free week, runs are still counted this way but use up nothing. Runs of Otto on your iPhone alone, without Otto Intelligence, never use a smart session. We may change how runs are counted for future runs.

Your smart sessions. During the free week, Subscription in Settings shows the smart sessions left. No welcome pack is granted, historical free balances are no longer available for new use, and extra smart sessions are not sold. Smart sessions are not cash or transferable funds. They cover optional cloud assistance and do not promise a fixed number of provider requests or minutes. Turning Otto Intelligence off prevents their use and keeps photography on your iPhone while subscription access is active.

Purchases and refund requests are handled by Apple. A refund or reversal may end subscription access and the free week’s remaining smart sessions; existing photos remain available to view, save, share and delete. Deleting local Otto data does not cancel a subscription. Features and offers may be limited by country, eligibility, availability or rollout. Any offer available to you is shown in the App before purchase.